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Date: Fri, 11 Aug 2000 15:28:38 PDT
From: Peter Skye <pskye@peterskye.com >
Reply-To: scoug-help@scoug.com
To: scoug-help@scoug.com
Subject: SCOUG-Help: GTE charges extra for OS/2 ...

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Got back to L.A. this morning (gone since Monday) and called GTE to let
them know that my DSL-DHCP connection was finally working. In previous
conversations I was told to call every so often so they could issue
ongoing credits while I wasn't using their services.

GTE Billing has just informed me that, because I use OS/2 instead of
Windows, a supervisor reviewed my account and decided to rescind all
prior credits. In other words, I'm now going to be rebilled for five
months of DSL service.

Any suggestions?

- Peter

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