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Date:	Sun, 17 Feb 2002 21:42:38 PST7
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: troublesome URL

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In <3C70842F.3CE2F781@gte.net>, on 02/17/02
at 08:32 PM, "Benedict G. Archer" said:

>My browser is Netscape 4.61 (latest) with java 1.18 (no update). Verizon

This is your eCS box? Correct? If so, this should be good enough. If
this is a Warp4 box, runningv1.18 with not updates is pretty much a recipe
for disaster.

>is my ISP which may cause me to see something different than others. If

Perhaps, but if you are not logged in, it should be no different.

IAC, it works fine for me under both 4.61 and 0.9.8. www.verizon.net
comes up cleanly. FWIW, I'm downloading the Java v1.3 update concurrently
so, it's not as if there's no contention for the available bandwidth.

>see the location field change, perhaps in more than one step, to
>start.verizon.net/vzn.isp/ispindex.htm?ver=23524. The last numeric

This page is taking a bit longer, but is arriving as I type. FWIW,
Verizon appears to use akamai for for edge services. I still don't see
any Java.

What you need to do, including what I suggested at the meeting is:

- clear the disk cache
- clear the site history cache
- clear the location bar history
- compress your mail folders
- compress your news folders

After clearing the caches look at the cache directory and make sure they
it really is cleared.

The page arrived, minus some stuff that I suspect didn't arrive because
I'm not a logged in customer so I'm hitting send now.

The site does not appear to be the problem.

Steven

--
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"Steven Levine" MR2/ICE 2.31a #10183 Warp4/FP15/14.085_W4
www.scoug.com irc.webbnet.org #scoug (Wed 7pm PST)
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