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Date:	Sun, 17 Feb 2002 22:49:13 PST7
From:	"Benedict G. Archer" <bgarcher@gte.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: troublesome URL

Content Type: text/plain

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Steven Levine wrote:
>
>
> >My browser is Netscape 4.61 (latest) with java 1.18 (no update). Verizon
>
> This is your eCS box? Correct? If so, this should be good enough. If
> this is a Warp4 box, runningv1.18 with not updates is pretty much a recipe
> for disaster.

It's MCP on a thinkpad 760E.

> >is my ISP which may cause me to see something different than others. If
>
> Perhaps, but if you are not logged in, it should be no different.

> This page is taking a bit longer, but is arriving as I type. FWIW,
> Verizon appears to use akamai for for edge services. I still don't see
> any Java.
>
> What you need to do, including what I suggested at the meeting is:
>
> - clear the disk cache
> - clear the site history cache
> - clear the location bar history
> - compress your mail folders
> - compress your news folders

I do all that regularly, and have done it repeatedly looking for the
cause of this problem. (I always do what you suggest. :) )
>
> After clearing the caches look at the cache directory and make sure they
> it really is cleared.

did that too. In fact, I clear it directly, not from within Netscape.

> The site does not appear to be the problem.

You're right. I just now tried another system running eCS that I had
just set up and it does not exhibit the problem. I hope I didn't put
anyone to much trouble.

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