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Date:	Thu, 4 Jul 2002 15:07:59 PST7
From:	Harry Chris Motin <hmotin@attglobal.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Enhanced E installation problem

Content Type: text/plain

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Jack,

I use both EE and EEE with no problems. Based on looking at your
directory structure, I don't thing that you successfully unzipped all
the files. I have EE and EEE running in the directory,
C:\EEEnhanced_Editor. I have the following:

1. C:\EEEnhanced_Editor - 50 files, including EE.EXE and EEE.EXE

2. C:\EEEnhanced_Editor\ClipText - 7 files, but I believe they are all
mine after the fact?????

3. C:\EEEnhanced_Editor\Plugins - 10 files

4. C:\EEEnhanced_Editor\Printer - 9 files

5. C:\EEEnhanced_Editor\Sound - 4 files

Based on your email, the problem may have been unzipping the archive in
the directory, "C:\Enhanced E". Some programs, especially zip and unzip
programs, have difficulty performing correctly from a directory that has
a space in the name (like "C:\Enhanced E"). Try unzipping and installing
from a temporary directory that has no spaces in the name!

HCM
_______________________________________________________________________________

jack.huffman@worldnet.att.net wrote:
>
> =====================================================
> If you are responding to someone asking for help who
> may not be a member of this list, be sure to use the
> REPLY TO ALL feature of your email program.
> =====================================================
>
> I sent this message to the support address for EE/EE almost a week ago and
> have not received an answer:
>
> >I apparently did something wrong when installing EEE/EE.
>
> >Here is what I did.
>
> >1. Ran the compressed file to create all of the individual files in
> >C:\Enhanced E.
> >2. Ran install.cmd from ZTBold setting up C:\EEE as the
> >location for the files and C:\OS\DLL as the location of the DLL's
>
> >What I got was:
>
> >A desktop icon for EEE which indicated (in Properties) that EEE.exe was
> >in C:\EEE and a second icon which indicated EE.exe was in the same
> >directory. Neither icon opened the software it was supposed to.
>
> >A directory structure like this:
> >EEE with two files: install.log and uninstal.cmd
> > Clip Text with three files: Readme1.txt, Readme2.txt, and
> > Readme3.txt
> > Plugins with no files
> > Sound with four files: click1.wav, click2.wav, click3.wav, and
> > click4.wav
>
> >None of the EEE/EE DLL's were in C:\OS2\DLL.
>
> >The install.log file said the DLL's in Enhanced E were copied to
> >C:\OS2\DLL and all other files were copied to C:\EEE.
>
> >What did I do wrong?
>
> >Oh yes, I registered the product a day or two ago via BMT but have not
> >received any registration id.
>
> Has anybody else had this experience with installation and support?
> (maybe I shouldn't expect quick support.)
>
> I assume that copying (manually) the files (still in the temporary
> directory) to the locations specified in the installation log is one way
> to get the programs running. Is that assumption correct?
>
> I got the program primarily so I could maintain and print config.sys with
> less effort and to convert html to text. Now I wonder if I can trust it
> to do these things and the others it claims to do.
>
> I would appreciate comments from anyone who uses EEE and/or EE on both of
> these points.
>
> Jack
>
> -----------------------------------------------------------
> jack.huffman@worldnet.att.net
> -----------------------------------------------------------
>
> =====================================================
>
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>
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> "rollin@scoug.com".
>
> =====================================================

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