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Date:	Mon, 18 Mar 2002 21:59:52 PST7
From:	Steve Carter <scarter@vcnet.com >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: More on Pac. Bell

Content Type: text/plain

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In the Simi Valley Linux community (www.sclug.org),
Pac Bell has a _dismal_ reputation for DSL. Here
in Newbury Park with GTE (Verizon) DSL we have fared
somewhat better than colleagues in Simi with Pac Bell,
only 15 miles away.

But then, I have the secret phone number to contact
real DSL support, and I do _NOT_ use gte.net as my service
provider, but instead use a local, family-run business
of knowledgeable and helpful Unix/Mac folks. I chose
DSL 'cause I wanted to keep VCNET as my ISP.
It turned out to be the best part of the whole decision
process.

We once had both ATT and GTE cable systems here, but
now that GTE has sold out to Adelphia, we're back to
NO competition.

Seems like a losing game whatever one does.

++++++++++++++++
On 3/18/02, Gary Wong wrote, in part:
>
>I don't know...
>
>I'm considering signing up for Pac Bell DSL.
>Would you recommend it or not, given the
>alternative in my area (Fullerton) is Adelphia?
>
>On Mon, 18 Mar 02, Jordan Fox wrote:
>
>>
>>Forgot to mention this. Their Tech. Support did some kind of
>>diagnostic trace on my DSL (the IP address ?), while asking if I
>>could reach websites. I reached a few sites instantly. They
>>said I was showing 100 % packet loss, and wondered how I could
>>still have such good response.
>>
>>Isn't that sort of like someone noting that you have no pulse or
>>respiration, so how is it you're still able to go about your
>>daily activities ?
>>
>>Or are these Tech. Support people just total Bozos ?
>>Jordan
>>=====================================================

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