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Date:	Thu, 19 Sep 2002 15:27:36 PST7
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: System Failure

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In <3D882FEC.D86776E0@pacbell.net>, on 09/17/02
at 10:48 PM, "J. R. Fox" said:

>This is for Steven, or anyone else who is able to get involved with
>hardware issues.

Steve's the hardware engineer, so I would listen to his ideas.

>it went all blue, and then there was some sort of "The System is stopped.
>Contact your
>Administrator." kind of things, but the whole screen was mostly random
>garbage, so I didn't even try to write it down.

Well, if it was the typical kerenl trap screen, it was hardly garbage,
regardless of the fact that you don't understand them. If the screen
really did have random characters all over it, then that's a clue as to
what might have failed.

>If something had actually gotten fried, I shouldn't be able to type this
>for you now, right ?

Not true. There's fried and there's fried. The first kind of fried means
the part is dead and needs to be replace along with anything else that got
taken out by the failure. The second kind will result in a device that
operates marginally and fails intermittently, for non-obvious reasons.

>heat related, and hopefully transitory. (But then, why did it crash
>_today_, when the temp was 10 degrees cooler than yesterday, and the A-C

The heat may have triggered the failure. So far, it does not sound like a
transitory failure.

>was working much better ? I have the side of the case off right now.
>All the connections look fine. Tom'w. I will make sure that no fan has
>died.

I would run whatever hardware diagnostics you might have available.

>One other thing that was rather curious. The Popuplog seems to have
>ballooned suddenly around this time, with many NS 4.61 crash entries. And
>yet, NS kept functioning through it all, right up until everything went
>down.

This is not atypical. Netscape's exception handlers attempted to recover
without 100% success.

Steven

--
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"Steven Levine" MR2/ICE 2.31a #10183 Warp4/FP15/14.085_W4
www.scoug.com irc.webbnet.org #scoug (Wed 7pm PST)
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