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Date:	Tue, 15 Apr 2003 16:47:23 PDT
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: BackAgainII v 3.0 aborts

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In <200304151500.3934043.6@scoug.com>, on 04/15/03
at 03:00 PM, jack.huffman@worldnet.att.net said:

>11-APR-03 00:07:24 [id=8000] Backup for set 'BABKUP1' started. 11-APR-03
>00:07:32 [id=0200] [rc1=0002 rc2=0000] [OS/2 API error code = 3 (x0003)]
>An unexpected device error has occurred. Please collect all relevant
>information and contact technical support for further assistance.
>11-APR-03 00:08:02 [id=8003] Total active time for operation : 0:00.
>11-APR-03 00:08:02 [id=8004] Total idle time for operation : 0:38.
>11-APR-03 00:08:02 [id=8005] Total elapsed time for operation : 0:38.
>11-APR-03 00:08:02 [id=8007] Processed 0.0 MB in 0 files. 11-APR-03
>00:08:02 [id=8400] Backup aborted.

>BABKUP1 set looks like this:

A couple of things. Make sure you have applied all the patches to v3.0,
just to be safe.

Since you are backing up to hard disk, you need to limit each container
(i.e. backup.dat) to 2GB. I suspect you are exceeding this. Use the
estimate options to see if this is the case. If so, just create multiple
backup set and keep each the container below 2GB.

>I emailed this info to tech support but have not heard anything from
>them. Since they usually reply promptly, I guess they are overloaded or
>stumped.

They might be a bit busy with support for the new version. v3.0 has been
out of support for a while, but they probably will reply eventually.

Steven

--
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"Steven Levine" MR2/ICE 2.37 #10183 Warp4/FP15/14.085_W4
www.scoug.com irc.webbnet.org #scoug (Wed 7pm PST)
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