said:
Jordan,
In my previous message I said the printer printed zilch. That is true but
the black head went through motions which suggested to me that it was
doing everything but putting ink on the page.
I am sorry if I was not clear before.
Jack
>Jack Huffman wrote:
>> My Lexmark 5700 inkjet printer prints color but not black and white.
>. . .
>> So I removed and reinstalled the Win-OS/2 and OS/2 drivers and cleaned the
>> black nozzles. The printer printed a picture from PMView but would not
>> print black from either OS/2 or Win-OS/2. It went through all of the
>> mechanical motions, fed the paper, and ejected it but the paper was blank.
>>
>> Has anybody else had a problem like this? Does anyone have suggestions.
>Tony is our resident printer guru, but I don't think he's around at the
>moment.
>The situation you describe seems to point more in the direction of
>drivers than hardware. (A good cross-check is whether or not you can
>print normally in that _other_ os, with its drivers. If you can, it's
>definitely a driver issue.) The few LexMark models I'm familiar with all
>have their printheads in each cartridge, which is advantageous at least
>from a troubleshooting point of view: put in a new, good cartridge, and
>you've got new printheads, removing any issue over whether the old ones
>were clogged. However, I'm not sure if this also applies to the 5700
>model, which I've never used.
>If something has gotten out of whack with your OS/2 drivers, you may need
>to *thoroughly* remove them before reinstalling them. I'm not sure what
>the best procedure for this is. Steven gave me one method that sort of
>led to a fiasco, for unknown reasons, and I haven't re-attempted this
>since. In my case, the only residue from this is that I am still
>carrying a few installed drivers for printers I no longer have, but see
>no evidence this is causing any harm. It is just a housekeeping
>nuisance. I will try to get rid of them again at a future date.
>The fact that printing with PMVIEW worked, but not with your text app.,
>is curious. You might try printing text with any other app. you have
>that can do so . . . although in the end they are probably all going to
>rely upon the same OS/2 driver. (An exception would be something like
>ZTree, which can shoot plain text directly out of any printer port,
>bypassing any installed drivers.) Here, I have yet another testing
>advantage in that I continue to use a DOS word-processor, which carries
>its own printer drivers, rather than going through the system printer
>drivers. If *that* either worked or failed to work, in your situation,
>it would be more useful information.
>Let me know if there's anything else I can do to help.
>Jordan
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