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Date:	Sat, 10 May 2003 22:36:39 PDT7
From:	"Gary Wong" <gary.wong@sbcglobal.net >
Reply-To:	scoug-help@scoug.com
To:	< "scoug-help@scoug.com" > scoug-help@scoug.com >
Subject:	SCOUG-Help: Re: ThinkPad failure

Content Type: text/plain

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Jordan:

I bought the T20 almost 2 years ago. It was manufactured in Sept. 2000, and I bought it
from Zones.com as an open-box return (it was purchased by GATX Corp. and for some
reason returned).

I called IBM and they sent me an EasyServ shipping box. The ThinkPad was sent to
them by Airborne Express Fri. afternoon.

On Sat, 10 May 2003 12:18:52 PDT7, J. R. Fox wrote:

>=====================================================
>If you are responding to someone asking for help who
>may not be a member of this list, be sure to use the
>REPLY TO ALL feature of your email program.
>=====================================================
>
>Gary wrote:
>
>> I called IBM back and they will ship me an EZServ box
>> to ship the ThinkPad to them. They bought the
>> argument about the hotter the machine got, the more
>> likely it would freeze and not the fact that the MBR
>> or BM was at fault. In fact, when it froze this
>> morning, it was trying to boot from the MCP2 CD's.
>
>Was this a laptop purchased new ?
>
>As has been the case at different times, IBM is currently offering some good deals on
>refurbished notebooks
>
>http://www-132.ibm.com/webapp/wcs/stores/servlet/HelpDisplay?storeId=1&catalogI
d=-840&langId=-1&subject=2576396
>
> , but I would be somewhat leery of taking that route . . . unless price was absolutely
critical,
>and I happened to be in a gambling mood. Maybe their inspection and certification
process
>is outstanding, but I'd be concerned about inheriting someone else's problem, which
may have
>gone undetected, and then lacking the full-on, long-term warranty to cover it.
>
>Jordan
>
>
>
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