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SCOUG-HELP Mailing List Archives

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Date: Fri, 1 Oct 2004 21:42:24 PDT7
From: "J. R. Fox" <jr_fox@pacbell.net >
Reply-To: scoug-help@scoug.com
To: scoug-help@scoug.com
Subject: SCOUG-Help: Re: eCS 1.2 order reference

Content Type: text/plain

=====================================================
If you are responding to someone asking for help who
may not be a member of this list, be sure to use the
REPLY TO ALL feature of your email program.
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Steve Schiffman wrote:

> If you ordered the product codes for CD media, then CD media is being
> shipped from Mensys to Steven Levine. If you ordered the electronic
> delivery product codes, then you will have to download the product
> following the instructions in the electronic e-mail invoice. The
> invoice indicates whether your product(s) are CD media or electronic
> delivery.

Well, I thought I was quite clear -- throughout this process -- about
*only* wanting the physical media option, and my (written) order was based
on that. According to the Mensys invoice, I am supposed to go somewhere
to d/l the following: App. Pack, SVISTA, Open Office. It makes perfect
sense that the subscription plans would be for digital delivery, but,
otherwise, we seem to have a bit of a contradiciton here.

> My invoice says that the CD media product(s) are being shipped 1 Oct
> 04,

I did not notice such a reference on my Mensys invoices.

Jordan

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The Southern California OS/2 User Group
P.O. Box 26904
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Copyright 2001 the Southern California OS/2 User Group. ALL RIGHTS RESERVED.

SCOUG, Warp Expo West, and Warpfest are trademarks of the Southern California OS/2 User Group. OS/2, Workplace Shell, and IBM are registered trademarks of International Business Machines Corporation. All other trademarks remain the property of their respective owners.