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Date:	Sun, 26 Sep 2004 17:50:53 PDT7
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Re: ecs site login failing

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In <41571BD6.7CCFB5EF@pacbell.net>, on 09/26/04
at 12:19 PM, "J. R. Fox" said:

>What's unlucky ? It worked fine for me for over a year, with no
>deviation from that, and now it suddenly doesn't.

Most of us have never had a deviation. You are unlucky.

>> Have you tried the password recovery option yet?

>I thought I was clear about that in my original message.

No. I was not. Otherwise I would not have asked.

>It all starts
>with the Username. If they don't accept your Username, if this generates
>the error that indicates you are not in their database, then nothing else
>matters. You can't get any farther than that. Game Over. This includes
>getting to the "Retrieve Lost Password via email" option.

Perhaps you have forgotten your username? jr_fox works just fine and
takes me right to the recovery question. Are you saying jr_fox is not
your username?

>It has become rather annoying, speaks poorly for
>any business concern, and I don't intend to let them slide on it.

It's your choice. You can spend your time complaining or you can spend
your time trying to get the problem resolved. I don't have a lot of time
to spend complaining.

Steven

--
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"Steven Levine" MR2/ICE 2.47 #10183 Warp4/FP15/14.093c_W4
www.scoug.com irc.fyrelizard.com #scoug (Wed 7pm PST)
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