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Date:	Sun, 14 Aug 2005 10:39:46 PDT7
From:	J R FOX <jr_fox@pacbell.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: News Server Question, etc.

Content Type: text/plain

Steven, Peter --

I have a few quick questions for you.

The SBC news servers (news.la.sbcglobal.net)have been
down -- as best I can determine -- since Thurs. I
finally got them to acknowledge this . . . if it is
even correct info, because the India-based,
first-level tech support almost uniformly sucks. (On
Mon., I will call my local contact to double-check.)
They Pinged the news servers dotted decimal of
207.115.63.158, and got 100 % packet loss -- the same
thing I've been seeing since Thurs., in my attempt to
check on the connection problem. Ditto for the other
regional SBC news servers anywhere near here. This
led them to tell me that all these servers are down,
even though I could not find any network status update
(*) that mentioned this. However, I also get 100 %
packet loss for a major, commercial news server that I
know to be functional. So, that raises my first
question. Can you Ping a news server in the first
place ?

I know there is something wrong, and it ain't here. I
could connect on both platforms, I'm away for a week
and come back, suddenly there is nothing but 502
Authentication errors, no matter what I use to access
news. Nothing has changed here, in the meantime.

For a number of things, SBC really BLOWS ! I would
bet you a Ulysses S. that if I signed up for Titan or
Giga or one of the other majors tom'w., I'd have the
access back in a flash.

What is your preferred WHOIS, for the _various types_
of lookups you ever need to do ? I think it might
have been Randell who told me that the ARIN database
(or whatever the Big Cheese is that a lot of these
services use) is often outdated and unreliable.

(*) I know where to access their voice recording, but,
offhand, does anyone know of a realtime network status
update ONLINE for SBC ? Sometimes Google is NOT your
friend. I spent about 45 minutes with it, looking for
this, and came up with zilch. Plenty of SBC FAQs and
tutorials, but not this very basic thing that you'd
expect to be front & center somewhere. Maybe they
don't offer one. Earthlink and DSL-Extreme do, so I
though it had to be a standard feature for any of the
providers.

Jordan

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