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Date:	Wed, 30 Aug 2006 18:05:27 -0700
From:	sshapiro@ucsd.edu (Sandy Shapiro)
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: network printer

Content-Transfer-Encoding: 7bit

In , on 08/30/06
at 02:29 PM, "Steven Levine" said:

>In <200608260555.k7Q5tBtK021333@ylpvm15.prodigy.net>, on 08/25/06
> at 10:55 PM, sshapiro@ucsd.edu (Sandy Shapiro) said:

>>If I right click on the Epson printer driver, I get a utility menu. When
>>I go to print a test page, it works just fine. But when I send a document
>>to the Epson, it appears briefly in the job icon window, disappears, and
>>nothing gets printed.

>My experience is that this is often a printer type selection problem in
>that the printer receives the data but does not understand it. However,
>since you perform some of the functions via the network connection it's
>likely the problem is elsewhere.

>>It would seem the output is being misdirected. Is there some way to
>>trouble shoot this?

>If the output was misdirectect, how would the test page print work?

>I would recommend using iptrace to monitor the traffic to the printer.
>This may be helpful. You probably should shut down your browser when you
>do this to prevent cluttering up the trace data.

I ran two iptraces: one to send a print test page utility to the printer
(which worked) -- printer.dmp

and one to send a text document to the printer which did not work --
printer.dmp.

I think there is a way to clean up the trace.dmp file, but I can no longer
remember how to do it. Here are the raw files, and if you can tell me how
to convert them to something more readable, I will resend them.

Thanks,
Sandy

File attachment: dmp.zip

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