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Date:	Fri, 1 Sep 2006 11:02:29 -0700
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: network printer

In <200608312011.k7VKBrUs009147@ylpvm29.prodigy.net>, on 08/31/06
at 01:12 PM, sshapiro@ucsd.edu (Sandy Shapiro) said:

>If I right click on the printer icon and then click on properties and
>then click on "printer driver," I have another icon of the printer under
>"default printer driver. I then right click on THAT icon and click on
>properties. That brings up a utility menu (check nozzles, clean, etc.).
>If I then click on the nozzle check, the printer starts working and
>prints out a test page.

OK.

>If I use a printer command from inside a word processor, or e.exe, or
>PMView, a menu of printers comes up. If I choose the Epson printer and
>click OK (or whatever it is one clicks), nothing happens.

We have a different definition of nothing. I will agree that nothing
appears at the printer.

>However, if I
>have the printer window open, an icon appears with an arrow pointing to a
>printer, it says something about job properties, and then the icon
>disappears, and it say Jobs -- "0".

This matches what we see in the traces.

First I would experiment with the Job Properties. Update them in both
places - the Printer object and via the application's printer job
properties. The Printer object job properties is probably OK. It was
created when you created the new printer object. Sometimes the
applications do not correctly update their copy of the job properties.
This copy of the job properties can be local to the application or local
to the document or template. This varies by application.

Another thing you can try is to toggle the Printer Specific format option
on the Printer object queue options page.

Yet another thing to try, is holding the printer queue and trying to view
the held output. If you don't understand what you are looking at zip up
the files in the printer spool directory and send them my way.

Regards,

Steven

--
----------------------------------------------------------------------
"Steven Levine" MR2/ICE 2.67 #10183 Warp/eCS/DIY/14.103a_W4
www.scoug.com irc.fyrelizard.com #scoug (Wed 7pm PST)
----------------------------------------------------------------------

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