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Date:	Thu, 18 Jan 2007 22:23:51 -0800
From:	"George M. Boyd" <bb385@lafn.org >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: ISP Service

Content Type: text/plain

> Date: Thu, 11 Jan 2007 21:59:09 -0800 (PST)
> From: "George M. Boyd"
> Subject: Speakeasy tech support.
> To: laror2004@speakeasy.net
>
> Hi Larry:
>
> Tonite, I checked download speed and got about 390-400K from
> several servers, including the
> Speakeasy servers in LA, Seattle, Chicago, "Hey, that ain't
> right, I'm paying for 1.5M". A quick call the Speakeasy got
> me
> to a tech on the help desk after a short delay due to heavy
> calls because of bad weather up in Seattle.
>
> I described the problem and he said, "I'll reset the
> connection".
> Then, within a less than a minute, he said, "Try it again".
> Next try at the LA server produced 1.159M and about the same
> at
> other servers around the country.
>
> Now, try to get that help desk service from AT&T (nee SBC, nee
> PacBell)!
> I remember your recent remark to me along the line of, "Ya
> gets
> what ya pays for".
>
> By he way, I talked to a tech at DSL Extreme and when I
> mentioned alternate operating systems, got the usual "Not
> supported". Of course, I know that eCs, Linux and so on will
> work, but he seemed to have the usual "Windows" attitude that
> Win and Mac are the only things in existance.
>
> Best regards and "Have a Happy".
>
> George
>
>
>
>
>
>
>

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