on Thu, 10
May 2007 12:03:00 -0700
> I would appreciate comments on my perception that my ISP is not proving
> me with a reasonable service. I have Time Warner internet service (and
> cable TV and telephone service).
Which is why I used a small local ISP, if I have problems I can go talk to
them. Several years after I signed up they were bought out by another ISP but
still not by one of the big guys, when that happens I will change my ISP.
> Ever since TW took over from Comcast it seems that my connection speeds
> have got progressively slower. When I go to many sites, including Ebay
> and Yahoo, the connections often take minutes or time out.
Sounds like this may be a very busy DNS server, have you tried a different DNS
server?
> Even when
> sending e-mail through my ISP it often takes 30-40 minutes for a message
> to begin to upload,
30-40 minutes to upload an email is excessive. Is this the ISP or your email
program waiting for some time interval before sending the email?
> When I use Speakeasy Speed Test, I get typical speeds of 5800 kbps down
> and 318 up, lesser speeds if I use an East Coast Speakeasy site. I know
> that these speeds are what I am supposed to be paying for with basic
> service.
If that is what you are paying for then you have nothing to complain about.
> Do other people have a similar experience when connecting to major
> Internet sites? Does anyone think I would get faster connections if I
> paid for a faster service? Are there any other tests I can run to
> evaluate my service?
A faster connection will make some things faster. But faster upload/download
speed will not solve all performance problems.
You may want to use iptrace to help isolate where the problem is.
--
Robert Blair
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