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Steven Levine wrote:  
>   
> >an Update button  
>   
>  netbeans  
>  jdictionary  
>  eCSMT  
 
I've never heard of jdictionary or eCSMT, and I know nothing about  
netbeans (although I've heard of it).  
 
> If you lived in the Windows world you  
> would find the percentage is pretty high.  
 
Interesting.  Is this an attempt to keep all users at the current level  
which (hopefully) reduces support costs?  
 
> If you get a message that  
> ICE can't handle, there's the:  
>   
>   Help -> Send this message to support  
>   
> menu option.  It's not quite the same as  
> your Ouch button, but it's a similar idea.  
 
Yes, that's the concept for sure.  A pat on the back for Nick on that  
one.  
 
So what _else_ is the newer software doing that I'm not aware of?  
 
- Peter  
 
 
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