SCOUG-HELP Mailing List Archives

<< Previous Message << >> Next Message >>

Date:	Sun, 8 Dec 2002 08:30:31 PST7
From:	Harry Chris Motin <hmotin@attglobal.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Norman Antivirus Installation

Content Type: text/plain

=====================================================
If you are responding to someone asking for help who
may not be a member of this list, be sure to use the
REPLY TO ALL feature of your email program.
=====================================================

> if it is a WarpIN installation ...
> ... you may have to clean your WarpIN database entries !?

I did that. Here's what I did for the second attempt:

1. Deinstalled, using WarpIn

2. Removed the NAV entries from the WarpIn database

3. Rebooted and removed all remaining files/directories that WarpIn
could not (because of locked files)

3. Use UniMaint, Checkini and Cleanini to up my *.INI files

4. Copied back my CONFIG.SYS file, existing before the NAV installation
attempt

5. Attempted installation #2

Apparently, the installation is not going to completion, because there
is a DLL file that NAV wants, but cannot find. I'm thinking that I've
got to shut down some apps, or something, before installing NAV.

I'll try reading all the user manuals and help, etc. Then, I've call
Norman for technical support tomorrow morning!
HCM
___________________________________________________________________________________________

"Info2SYNass.NET" wrote:
>
> =====================================================
> If you are responding to someone asking for help who
> may not be a member of this list, be sure to use the
> REPLY TO ALL feature of your email program.
> =====================================================
>
> Hi HCM
> if it is a WarpIN installation ...
> ... you may have to clean your WarpIN database entries !?
>
> If you have set the path to the WarpIN directory you may
> call WarpIN from the command line and then check and
> clean its entries:
>
> First you check for its integrity and if not OK do erase the
> NVC entries. After this I would suggest a reboot and then
> a retry of the installation !
>
> Well, if this does not work you may need assistance from
> Norman ! I would need to do so also ;-(
>
> Good luck, svobi
>
> hmotin@attglobal.net on 08.12.2002 15.41.54
> Please respond to scoug-help@scoug.com
> To: scoug-help@scoug.com
> cc:
> Subject: SCOUG-Help: Norman Antivirus Installation
>
> > Is it really a WarpIN installation ?
> > I wouldn't appreciate this way of installation very much !!
>
> Version 5 of Norman Antivirus installs using WarpIn (I don't know
> about
> previous versions). There are advantages to using WarpIn as an
> installer. Basically, WarpIn keeps a database of everything
> installed by
> it. Therefore, you can easily:
>
> A. Upgrade to another version
> B. Completely and fully deinstall the application from your
> system, if
> you desire
>
> Anyhow, that's the theory at least!
> HCM
> __________________________________________________________________
> _________________________
>
> "Info2SYNass.NET" wrote:
> >
> > Hi HCM
> > YEAH, NVC can be stubboirn stuff ;-(
> > I also faced some installation troubles but got it working with
> > later experiements.
> >
> > Another difficulty: NVC is installed deep into the system
> > structure visible i.e. in the WPS
> > and perhaps also the OS !?
> >
> > It was working a while but got troubles again with one of the
> > frequent internet dowloads ;-((
> > So I uninstalled and now I am waitig with reinstalling till my
> > experimental system is ready.
> > Sorry for not having better and more hints yet ;-(((
> > svobi
> >
> > PS:
> > Is it really a WarpIN installation ?
> > I wouldn't appreciate this way of installation very much !!
> >
> >
> >
> > hmotin@attglobal.net on 07.12.2002 21.57.19
> > Please respond to scoug-help@scoug.com
> > To: scoug-help@scoug.com
> > cc:
> > Subject: SCOUG-Help: Norman Antivirus Installation
> >
> > Thanks for your help. But no, this is my first
> > purchase/installation of
> > Norman Antivirus. I attempted a reinstall after first
> > deinstalling,
> > using WarpIn, and just as you suggested, using UniMaint,
> Checkini
> > and
> > Cleanini. I also reinstated my CONFIG.SYS prior to the Norman
> > installation attempt. The second install attempt was to the
> > directory
> > suggested in WarpIn. No good! Same problem.
> >
> > I did an integrity check of the Norman installation, using
> > WarpIn. The
> > result was not encouraging. It said:
> >
> > Error with File "C:\Norman\Nvc\Bin\DelNVC4.DLL". OS/2 reported:
> > "SYS0002: The system cannot find the file specified."
> >
> > File "C:\Norman\Nvc\Config\nvccf.ndf" has been overwritten with
> > newer
> > file (existing: 12-07-2002 11:18:22 AM, database: 11-06-2002
> > 01:48:08
> > PM)
> >
> > I ran a check on my C:\ drive. The file, DelNVC4.DLL, is nowhere
> > on my
> > system. That's probably all of the problem. Apparently, the
> > installation
> > was not complete. I don't know why????
> > HCM
> > ________________________________________________________________
> >
> > "Info2SYNass.NET" wrote:
> > >
> > > Hi HCM
> > > have you had installed NVC earlier already ???
> > > If yes, you may clean its entries really proprly with:
> > > UniMaint - CheckINI - CleanINI !!!
> > >
> > > In UniMaint you have to search for an NVC entry and
> > > delete it as application. You may also have an entry
> > > in the config.sys or autoexec.bat looking somewhat
> > > like ZAMBA or ZAMPA an also delete it.
> > >
> > > Do reboot after all cleanings and retry the installation
> > > again !
> > >
> > > Hope this works. Cheers
> > > svobi
> > >
> > >
> > >
> > > hmotin@attglobal.net on 07.12.2002 20.49.34
> > > Please respond to scoug-help@scoug.com
> > > To: scoug-help@scoug.com
> > > cc:
> > > Subject: SCOUG-Help: Norman Antivirus Installation
> > >
> > > Does anyone use Norman Antivirus? I just purchased it and I am
> > > having a
> > > problem with the installation. Any help would be greatly
> > > appreciated.
> > >
> > > After installing with WarpIn I get the following error
> message:
> > >
> > > Norman Virus Control
> > > The installation or update of Norman Virus Control could not
> be
> > > completed due to an unexpected error.
> > >
> > > Please save your work and then click the 'Restart now' button.
> > >
> > > Copyright 1989-2002 Norman ASA
> > >
> > > A reboot does not help. I successfully deinstalled it and
> tried
> > > again.
> > > Same thing. I tried contacting Norman, but apparently you can
> > > only reach
> > > their technical support via E-mail.
> > >
> > > Has anyone else had this problem?
> > >
> > > Thanks for your help.
> > > HCM
>
> ************************************************************
> *** >>> Say NO to HTML in Mail and News <<< ***
> *** ++++++++++++++++++++++++++++++++++++++++++++++++ ***
> *** >>> AGAINST TERROR +++ AGAINST WAR <<< ***
> ************************************************************
>
> =====================================================
>
> To unsubscribe from this list, send an email message
> to "steward@scoug.com". In the body of the message,
> put the command "unsubscribe scoug-help".
>
> For problems, contact the list owner at
> "rollin@scoug.com".
>
> =====================================================

=====================================================

To unsubscribe from this list, send an email message
to "steward@scoug.com". In the body of the message,
put the command "unsubscribe scoug-help".

For problems, contact the list owner at
"rollin@scoug.com".

=====================================================

Return to [ 08 | December | 2002 ]

SCOUG, Warp Expo West, and Warpfest are trademarks of the Southern California OS/2 User Group. OS/2, Workplace Shell, and IBM are registered trademarks of International Business Machines Corporation. All other trademarks remain the property of their respective owners.