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Date:	Sat, 15 Mar 2003 18:37:53 PST8
From:	Peter Skye <pskye@peterskye.com >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: OS/2 Mail Clients

Content Type: text/plain

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Harry Chris Motin wrote:
>
> When I go to the sbc website, it looks different in
> Netscape (NS) versus Internet Explorer (IE). In IE I can
> see/use a button called "My Mail". It takes me right to
> the mail. In NS that button is nowhere to be found!

Hmm . . . Harry, is this webmail? Are you accessing your email from an
http web page? Is the IE "My Mail" button part of the web page, or is
it on the toolbar above the web page?

In Netscape/Mozilla the button is called "Get Mail" or "Get Msgs". It's
the leftmost button on the toolbar.

> I get the following when I use telnet:
>
> telnet -p 110 pop.sbcglobal.yahoo.com
> +OK hello from popgate(2.23.13)
>
> telnet -p 25 smtp.sbcglobal.yahoo.com
> 220 smtp808.mail.sc5.yahoo.com ESMTP

Good. Both incoming and outgoing are okay from your NIC to the email
server (i.e. no router problems).

-- 1. Why are you connecting to Yahoo? Your email address is
attglobal.net.

-- 2. What exactly do you have in your Netscape 4.61 as your mail server
names (both incoming and outgoing, I want to test them here)?

-- 3. Run NETSTAT -S and post the results. I want to see if something
else is also running on these ports or is running on 127.0.0.1.

Harry, next try the following commands and see what happens. What we
are going to do is sign onto your incoming (POP3) mail server:

C:>telnet -p 110 smtp.sbcglobal.yahoo.com
user hmotin
pass ******** <- your password

At this point you should get a +OK response and you are logged in.

stat

You should get back how many messages you have and how many bytes they
consume.

quit

Now you're logged off. Did the above work? If so, Netscape 4.61 can
also log you into your incoming POP3 server since the above is what
Netscape does.

(The above won't work with outgoing SMTP port 25 which uses a different
handshake. Let's do one thing at a time.)

> I'm not sure what the problem is with Netscape.
> I'm thinking that it might be that its an older
> browser application and it does not have all that
> it needs to connect to sbc DSL correctly/fully.

The DSL doesn't appear to be the problem. You can get to the server
with telnet so we know your DSL works.

- Peter

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