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Date:	Thu, 17 Jun 2004 11:31:42 PDT7
From:	"J. R. Fox" <jr_fox@pacbell.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Re: DVD Experiences

Content Type: text/plain

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Gary Granat wrote:

> I've been following the discussions on the DVD/RSJ threads with some interest.
>
> All seemed to go well, and I
> was able to view the contents of the "Z" drive with no problem.

Gary,

This was farther than I managed to get.

> But, when I tried to finalize the session, RSJ began generating error messages
> after what I
> would judge was about half the close procedure.

This sounds consistent with some of the RSJ newsgroup messages I grabbed and
included in that Zip archive I sent to Harry. **At Best**, I think they have some
serious config / compatibility issues going on here, with much of the hardware and
various versions of various drivers. I strongly suggested to RSJ that they publish
some sort of very detailed step-by-step guide for troubleshooting and resolving
these issues, *if* there are effective solutions. Otherwise, many potential
customers will have little reason to continue purchasing their software.

Jordan

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