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Date:	Sun, 6 Mar 2005 13:37:12 PST8
From:	Colin Campbell <cmcampb@adelphia.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Printing problem...?

Content Type: text/plain

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Martin Rosenfeld wrote:
> I need help with a printer problem. I have three documents that I cannot
> easily reproduce sitting in my spool file HPLaserJ pointer at SPL1.
> Things were printing fine until I had a paper jam. I fixed the jam and
> reset the printer. Now the printer box shows "Status: 3 job(3) -
> Processing held." I cannot get the printer to print. I have reset the
> printer, rebooted my computer, reset my router, but nothing works. I can
> ping the address in SPL1. Anyone -- any suggestions?
>
> Martin Rosenfeld

Martin,
There should be a "Change Status" choice on the pull down for your
printer, where you can click "Release" for the held jobs.

Did you look for / try that?
Colin

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