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Date:	Tue, 17 Oct 2006 04:15:07 -0700
From:	Ray Davison <raydav@charter.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Cable drop

Content Type: text/plain

Over the last couple months there have been several days when I have had
the cable loose connection, a lot. Sometimes it will reconnect on it's
own. Other times I get tired of waiting and boot the modem. It then
usually reconnects.

How can I tell what is happening. Who do I complain to; me or Charter?

It is not easy to swap a modem; it must be registered with the ISP.

There is a modem wizard at: http://192.168.100.1/. Today I have an
extensive modem log, most of which I do not understand.

TY
Ray

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