said:
Hi,
>Well, I'm not one of you (relatively) nearby Orange
>County folks. It's an hour down, an hour back for me,
>plus the block of time for the meeting -- a
>significant piece of the day.
My point is everything takes time and everyone has valid reasons for
choosing how they spend there time. I did not intend to make you feel
defensive.
>Even so, it is quite
>understandable that they (Serenity) would concentrate
>on the major names.
You are totally misunderstanding the situation. The eCS developers and
the support team spend their time troubleshooting the systems that eCS
users report problems for. It makes not sense to do anything else.
They operate pretty much as I do. If a problem is not reported, it does
not exist for my purposes. If a user fails to follow up on a reported
problem, I assume it is resolved. There's always other things to do.
There's no need to make work trying to guess what systems someone might
want to use at some unforseeable point in the future and what unknowable
problems these systems might have.
Steven
--
----------------------------------------------------------------------
"Steven Levine" MR2/ICE 3.00 beta 08pre #10183 eCS/Warp/DIY/14.103a_W4 etc.
www.scoug.com irc.ca.webbnet.info #scoug (Wed 7pm PST)
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