Mr. Know-It-All has the answers to even the really tough questions.
Hi. I need to reinstall Smart Suite and the install fails with:
EPFIE602: An error occurred while attempting to create a directory.
Ensure that you have write access to a drive with adequate disk space.
I've checked everything I can think of. I have between 2GB and 4GB of free
space on the install volume and on the TMP volume. What else should I
You have done your homework. These are the typical reasons why the Software Installer
Unfortunately, you have been bitten by IBM's tendency to hide information.
It would be really easy if the message included a full pathname.
Do you happen to have read-only NTFS volume? If so, this could very well be
your problem. When the Software Installer needs to create a work directory,
it chooses the volume with the most free space. Unfortunately, the Software
Installer neglects to verify that the volume is writable and the attempt to
create the directory fails.
Try temporarily hiding the NTFS volume and see if this is sufficient to make
the error go away.
If this is not your problem, you need to spend some quality time with the
OS/2 Trace Facility to determine the actual volume and directory name.
I just resized some volumes and I can no longer run chkdsk from my
maintenance volume. Chkdsk now fails with:
SYS0546 not enough memory is available to run CHKDSK.
Chkdsk was working just fine before the resize.
This may be another case of IBM's tendency to hide information. Check the
THREADS statement in CONFIG.SYS. This statement is often omitted or set to a
relatively low value on maintenance volumes.
If the statment is omitted, the maximum thread count is 64.
Try increasing the maximum thread count and see if this is
sufficient to make the error go away.
Chkdsk requires approximately 64 threads for every 9GB of disk volume space. You can
use this rule of thumb to calculate a setting that will work for your
volumes. However on reasonably current hardware, there is very little
reason to not set
THREADS = 1024
Mr. KIA has no real desire to try to explain why the chkdsk programmers
decided it was a good idea to translate a perfectly obvious SYS0164 error to
an internal SYS0008 error and finally report this as a SYS0546 error.
Mr. KIA also has no real desire to try to explain why chkdsk requires so many
threads to function. One possible theory is that it was a good way to maximize head
motion during chkdsk processing.
Curious or in doubt, you can ask
OS/2 is his specialty and sharing solutions is his passion
Mr. Know-It-All lives in Southern California.
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