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Date:	Thu, 3 Jan 2002 20:44:31 PST7
From:	Harry Chris Motin <hmotin@attglobal.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: NS 4.61 Mail Corruption

Content Type: text/plain

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If you are responding to someone asking for help who
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REPLY TO ALL feature of your email program.
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Jordan,

If you are going to stay with Netscape, I suggest you download and
install the last and latest update. You still should be able to get to
it from the IBM OS/2 website. Although it still has a few bugs, it's a
lot better than previous versions. Here are the problems I've
experienced on all versions of Netscape:

1. My bookmarks disappear.
This occurred a lot on earlier versions and not so much on the latest
version. My workaround is a REXX script to copy the bookmarks file
from/to the Netscape directory and to/from a backup on my D:\ drive. I
use it everytime I create a new bookmark. If I am copying from Netscape
to D:\, the script loads the bookmark file into Netscape and allows me
to review it before copying it to D:\. That way I can be sure that I am
saving a good and complete file.

2. My address book gets corrupted.
I have not had this problem since I updated Netscape. Nevertheless, I
have a REXX script for copying a good version of the address book to
D:\.

3. My mail get corrupted.
I have a script which I regularly use. I copies the current version of
my mail files to D:\. I keep 10 generations Netscape mail on D:\. Each
time I copy to D:\, I check to make should that it is a complete and
stable copy. If not, I erase it and restore my latest, good copy back
into Netscape. When that happens, I may lose a days worth of mail.
Honestly, though, I have not had this problem on the latest version of
Netscape.

4. Netscape often crashes if you try to empty mail from the trashcan.
The new version of Netscape has fixed this problem. No more crashes
here.

In summary: Update yout Netscape. Then, if you have to, create a REXX
script to regularly save your mail in generations. Hopefully, the new
version of Netscape will be stable as far as your mail is concerned.
Then, you won't have to create and use the script.

Hope this helps!
HCM
_______________________________________________________________________________________________

"J. R. Fox" wrote:
>
> =====================================================
> If you are responding to someone asking for help who
> may not be a member of this list, be sure to use the
> REPLY TO ALL feature of your email program.
> =====================================================
>
> Despite its flaws, mostly as a matter of convenience, I keep on
> using the NS Communicator email client. It allows me to do
> browsing, mail, and (rarely) news all from the same place, with a
> central interface. Ever since I upgraded to the 8/19/2000 or
> 7/29/2K build (both dates are mentioned at the end of
> NETSCAPE.EXE), back when it came out, the worst problems that I
> used to experience went away. But I gotta tell ya, this is by
> far still the buggiest item in OS/2-dom, the one thing I can
> regularly count on to crash. Let me count the ways.
>
> 1) The latest, rather annoying thing is corruption of a mail
> folder index file (*.snm), causing a block of mail -- usually
> received after a certain date -- to "disappear." It is actually
> still there, but no longer shows up in the mail directory, and
> cannot be accessed without torturously circuitous methods,
> _outside_ of NS. NS does not seem to provide any tool for
> repairing or regenerating this index file. I know it was
> corrupted, because the index file could not be copied to another
> location; attempts to do so yielded a "File Not Found." By
> experimentation, I did manage to recover such a block of mail
> that had gone 'Poof' after some unknown glitch crashed NS, and to
> bring it back into NS. If anyone is interested, I can give you
> the details. However, I just had my 2nd. corruption of a mail
> folder index in the last several days -- different folder -- but
> this time instead of losing mail the result is that the affected
> folder (which is not all that large) "fails" attempts at
> compaction.
>
> 2) Saving a larger HTML file -- say, over 100K -- _in .TXT
> format_ will often cause NS to crash. Happened this morning
> here, and something involving Mozilla.DLL shows up in the system
> Popup Log. Numerous other crashes of NETSCAPE.EXE reflected in
> the log -- by far the most frequent entry.
>
> 3) I continue to have that problem I reported over a year ago
> here, involving the Composition window for Replies, which no one
> else seemed able to duplicate. On random occasions, it comes up
> partly greyed out, with no quoted text, etc. If I'm willing to
> wait for two, three, four minutes or more, **without doing
> anything else** in NS, the missing stuff eventually arrives, and
> I can proceed normally. BUT, cancelling the composition window
> or clicking on any other NS menu item will crash the app. big
> time. At least it doesn't usually take anything else along with
> it for the ride.
>
> Are we still talking about huge memory leaks here ? Clearly
> something is seriously not right with this program !
>
> 4) This last item is probably a settings thing, and my fault. No
> matter what I do -- and I try a lot of different things -- I
> can't seem to get a consistent line wrap. Almost always plenty
> of short, partial lines, messing up the flow, by the time you see
> it here. What's the fix ?
>
> Running Warp4 @ FP-9. TIA for any insights.
>
> Jordan
>
> P.S. : I'll give Warpzilla a go at some point, but not right
> now. Is there a worthwhile later build of 4.61 ?
>
> =====================================================
>
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>
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> "rollin@scoug.com".
>
> =====================================================

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