said:
>While this is only one of the several items in your adventures with
>Relish it does point out what happens when closed source support ceases.
>In this instance you must discover and use a workaround to overcome an
>error which its owner, IBM, will not fix.
Peter's problem with Relish is a very poor example of closed source
support issues. He has owned the program for perhaps 5 years. Support
has been available and continues to be available during this period. FIve
years ago the program was under active development.
Peter's problems were two-fold. First was the unwillingness to believe
that no one else had the problem. Second was the classic end-user
inability to describe what he was seeing in a way that others understood
it. Once he got to the point where he could say I did this and this and
this and this happened, the time to where the problem was understood and
reproducible was small.
FWIW, if Peter had focused on resolving the problem 5 years ago, I'd bet
good money that the "container defect" would not exist. Another FWIW, I'm
not entirely convinced that the problem is within the PM code.
Open source is not an automatic solution for any software defect. It's an
opportunity, but unless people take advantage of the opportunity, that's
all it is. I can point to a vast number of open source applications which
have uncorrected defects or missing potentially useful features.
Blaming others for our problems seems to be part of the human condition.
Steven
--
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"Steven Levine" MR2/ICE 2.37 #10183 Warp4/FP15/14.093c_W4
www.scoug.com irc.webbnet.info irc.fyrelizard.org #scoug (Wed 7pm PST)
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